What if a visitor doesn't have a smartphone?
They pay the way they do now — in the pro shop, or to the starter. The code is there to catch the rounds you are currently missing, not to replace the ways that already work. Nothing about your existing process has to change.
Is there signal at our first tee?
The page is deliberately small and works on a poor connection, but it does need some. If your first tee is a dead spot, most clubs put the stand by the pro shop door or the car park instead, where visitors pass anyway. It is worth checking on your phone before you order a stand.
How do we know someone actually paid?
Your dashboard shows a live list of who has paid today, with names, times and amounts. The golfer gets a reference code on screen and a receipt by email, so if anyone is asked on the course they have it in their pocket. Nobody has to scan anything or carry a device.
Couldn't someone just say they're a member?
They could. Membership is self-declared and trust-based by design, because the alternative is uploading and maintaining a membership list, which most clubs would rather not do. What you gain is a record of every claimed member round, so if the same name appears every Saturday you can have a quiet word.
When do we get the money?
Weekly, by bank transfer, with a remittance advice you can download and hand to the treasurer. There is a small minimum payout threshold; anything under it rolls into the next run rather than disappearing.
What happens if a golfer disputes a payment?
You'll see it in your dashboard as soon as it happens, along with what it means for your balance. Chargebacks are rare on transactions like these, and we handle the process on your behalf — but the outcome does affect what you're owed, and the terms set out exactly how.
Who at the club has to manage it?
In practice, nobody day to day. Rates and opening hours are set once and only change when the club changes them. The secretary or treasurer will want to look at the payout each week, and the pro shop can keep the day's list open on an iPad — but there is no queue to work through and nothing to reconcile by hand.
How long does it take to set up?
The application takes about ten minutes: club details, a contact, bank details and the terms. Once it's approved, your code, your opening hours and your base rates are ready to go, and you can print the artwork the same day.
